Privacy Policy

Introduction

This Privacy Policy describes how Bane collects, uses, stores, and protects your personal data when using our platform. We are committed to respecting the privacy of our users in accordance with applicable Gabonese law.

1. Data Collected

We collect the following categories of data:

Identification Data

• Full name
• Email address
• Phone number
• Profile picture (optional)
• Address / neighborhood

Professional Data (Nannies)

• Professional experience and skills
• Availability and rates
• Identity verification documents

Usage Data

• Messages exchanged via the platform
• Browsing history on the platform
• Connection data (IP address, browser type)

2. Purposes of Processing

Your data is used for:

• Account management: creation, authentication, and profile management
• Connection: allowing exchanges between parents and nannies
• Messaging: facilitating communication between users
• Notifications: informing you of messages, applications, and updates
• Verification: checking the identity of nannies for family safety
• Service improvement: analyzing usage to improve the platform

3. Storage and Security

Your data is stored on secure servers. We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure, or destruction:

• Data encryption in transit (HTTPS/TLS)
• Hashed and salted passwords
• Secure authentication via Supabase Auth
• Restricted access to data by role (RBAC)
• HTTP security headers (CSP, X-Frame-Options, etc.)

4. Data Sharing

Your personal data is never sold to third parties. They may be shared only in the following cases:

• Between users: profile information is visible to other platform users
• Technical service providers: hosting (Vercel, Supabase) for the operation of the service
• Legal obligations: in case of a request from competent authorities

5. Retention Period

• Account data: kept as long as the account is active, deleted within 30 days of deletion request
• Messages: kept for the lifetime of the account
• Connection data: kept for 12 months

6. Your Rights

In accordance with applicable law, you have the following rights:

• Right of access: obtain a copy of your personal data
• Right of rectification: correct inaccurate or incomplete data
• Right of deletion: request deletion of your data and your account
• Right to object: object to the processing of your data
• Right to portability: receive your data in a structured format

To exercise these rights, contact us at: contact@banenounou.com

7. Cookies and Browsing Data

Bane uses cookies strictly necessary for the operation of the platform (authentication cookies). No advertising or tracking cookies are used. Authentication cookies are essential to maintain your login session.

8. Push Notifications

With your consent, Bane may send you push notifications to inform you of new messages, applications, or important updates. You can manage your notification preferences at any time from your browser or device settings.

9. Modifications

We reserve the right to modify this Privacy Policy. In the event of a significant change, you will be informed by notification on the platform. The date of the last update is indicated at the top of this page.